Koh Tao Regal Resort ★★★

Siendo objetiva la ubicación era buena, frente la playa, y tiene una piscina muy grande. Además, decir que 1 de las personas de las recepción fue bastante amable. Lo demás, bastante pésimo.

Nada más llegar y tras hacer el check-in fuimos a la habitación y en solo 20minutos de estacian ya habían salido 2 lagartijas, varias arañas, algunas telarañas en la zona de la pila y el baño, y gran cantidad de mosquitos (eso se entiende en la zona que está, sin problema) pero que estuvieran ya dentro de una habitación que en teoría estaba justo limpia y preparada para la llegada de huéspedes, no tiene ningún sentido). Después, manchas en las sábanas y en las toallas, el baño sucio y polvo por todas partes. Entre otros problemas que fuimos encontrando. Pedimos en recepción cancelar, y aun así nos han cobrado parte de una estancia que, evidentmente, no hicimos porque era inviable. Actualmente, desde Booking dicen que es el hotel quien tiene que proceder al reembolso (ya que se trata de un problema del lugar, no nuestro que nunca hubiéramos cambiado de lugar y pagado doble en otro si se hubiera podido estar bien allí), mientras que el hotel asegura que Booking debe permitirles cancelarnos y que ellos no pueden hacer eso... no se sabe por qué. De modo que estamos en un limbo con una parte pagada al hotel de la que nadie se hace responsable y que a nosotros solo nos llevó a tener doble gasto, tenendo que buscar otro alojamiento a último momento. Esperamos poderlo solucionar finalmente con el hotel y la buena mediación del equipo de booking que nos está atendiendo amablemente :)

Absolutamente nada, pésimo…

Todo..limpieza horrorosa, el hotel está que se cae a trozos, nada que ver con las imágenes que están en la página, es una absoluta mentira , o así me he sentido yo, en la habitación teníamos arañas por todos lados, hormigas, limpieza escasa , sábanas sucias y rotas, y así un sin fin de …etc,etc! Al final decidimos irnos 4 días antes de allí.

El personal muy amable

Si no fuera por el personal, un fracaso. todo sucio , la pintura se caía del techo,etc.... muy mal

L@ camarer@ del restaurante un 100

las fotos no coinciden mucho más viejos

la ubicación era buena, cerca del puerto. Nosotros cogimos habitación con vistas al mar y las vistas eran súper bonitas. La cama era cómoda y la habitación era muy grande. Nos limpiaron la habitación todos los días y nos cambiaron toallas. Lo mejor de todo fue las vistas en el desayuno y el trato de las camareras.

El hotel era viejo y se estaba cayendo a trozos. Para llegar al hotel debes subir y bajar cuestas muy empinadas. La habitación era grande pero vieja, habían humedades y nos salió un ciempiés de debajo del tocador, una cucaracha del baño y un saltamontes del balcón, fue horrible la cantidad de bichos. La tv no era smart TV y el wifi no llegaba bien, estuvimos sin wifi unos días. Por último, queríamos pedir un taxi para antes de las 9 y no podíamos porque si venían a las 9 era gratis para los huéspedes del hotel pero a mi me hicieron pagar el taxi que supuestamente era gratis.

Wonderful private beach. Large room & bathroom. Not too many options for breakfast, but it was fresh & delicious nonetheless. Location is central and very close to the pier by foot, car & motorbike.

The property is slightly rundown in a few areas. Needs a renovation.

The hotel was in a good location, right on the beach front. Had a gorgeous sea view room with huge panoramic windows and wraparound balcony (great for sunny days and monsoon storm watching), four poster bed and massive spacious room which was clean and comfortable, we had fresh towels and bottled water daily. The room had a big bathroom, fridge and air con, Staff were friendly and helpful, pool was nice and stepped right onto the beach. For the money spent can't complain was a lovely spot.

Yes the hotel was a little run down and could do with some maintenance, lots of people said this in reviews i read while booking, and yes there were parts that need improving, however you have to cut it some slack as a fairly large hotel on a remote island in Asia that is likely still only just recovering from covid pandemic, I think it's fair to cut it some slack at the price paid. If you want luxury flawless it's worth looking elsewhere. But if you want clean comfortable beach front in a good location and can overlook some rough edges then go for it!

It's at the beach

Little old things needs to be update

the food at the restaurant for dinner was actually some of the best we had eaten on the island except breakfast was a little limited and bland. can highly recommend the Penang curry and the Caesar salad. the view from the front Seaview villas were amazing! 180 degrees of ocean front and they are huge rooms with wraparound balconies.

the pool was very difficult to get in and out of. the tiles were very slippery and also had sharp jagged edges which put us off going to the pool. dangerous for older people and kids. our room door was very difficult to open and spent 5-10 every time we left trying to get back in (room 301). the lack of help to get the door fixed as we were staying there 10 nights and no one fixed it.

The hotel is beachfront and in a great location The breakfast is good It’s a quieter part of the island, less nightlife noise We found the staff helpful.

Having stayed before COVID and seen it closed during COVID the hotel is now looking a bit shabby, rooms need a coat of paint, towels and linens could do with replacing. I hope they invest is the aesthetic areas as it’s really the only negative thing about our stay! One night there was a party in the pool and we couldn’t get hold of any member of staff

Nice location by the sea, two large and clean pools. Furniture was a bit old but everything was clean and they have been cleaning our room regulary. Nothing to complain in this matter. Breakfast were also fine.

Overall looking of the resort is a bit weird, it has a feeling like its going to be closed pretty soon. At the reception there is broken floor (slabs) - not very representing plus some used and old things are left on the floor, the corridors look very old and worn. But these things does not affect your stay, just will give you a bizzare feeling. Just a bit more maintenance would make a big difference.

Right at the beach. But the beach isn’t the best on Koh Tao. Take your scooter and drive a couple of minutes to get to better beaches. The pool is quite big but the entry is old and feels a little bit dangerous. The staff was very nice and did always a good job.

nothing

staff, rooms and aircon not looked after at all the only person working hard was the pool guy

nice staff, nice view

bed bugs

Good location, Beach front, nice view! the staff were friendly and helpful! the breakfast was good and the pool was nice! Would have been great with some incentive to use the nice bar, for example happy hour around 5 (sunset) as it was very quiet considering the nice location!

A lot of the room factitious needed an update, can assume this has to do with Covid, but in our room there were light fixtures that had fallen out of the wall, curtains were teared, and the toilet was leaking.

Face à la plage Piscine agréable

Très déçu pour le prix et ne correspond pas au photos Hall d'Accueil délabré, limite en ruine avec des tâches sur les murs et au sol ,aucun entretien des chambres et parties communes !!! Nécessite une rénovation totale pour les tarifs pratiqués